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Below you will find our policies regarding your security/privacy, shipping, and returns.
This privacy notice discloses the privacy practices for www.leftwingbooks.net. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, online ordering, or via other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Other Web Site Information
Web Statistics: Our servers may record the numerical Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; the Internet address of the website from which you linked directly to our site, and any search terms used to find our site. We use this information to measure the number of visitors to different sections of the site, to diagnose and correct system errors, and to improve the site. We do not connect any of this information to your name or identity.
Product Purchases: We use SSL (Secure Socket Layer) encryption to protect your purchasing process and have selected Authorize.Net and PayPal as our secure credit card administration partners. Your credit card and shipping information will be kept strictly confidential through all appropriate security measures available to Kersplebedeb, Authorize.Net and PayPal. Please review Authorize.Net and PayPal's privacy statements for further assurance.
Legal Requests: If we are required by law to disclose any information that you have submitted, we will attempt to provide you with notice (unless we are prohibited) that a request for your information has been made in order to give you an opportunity to object to the disclosure. We will attempt to provide this notice by email, if you have given us an email address, or by postal mail if you have entered a postal address. We will independently object to overly broad requests for access to information about users of our site. If you do not challenge the disclosure request, we may be legally required to turn over your information.
Summary: Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.
We will ship your order within 5-business days of receiving payment; please note that shipping to the United States regularly takes two to three weeks via Canada Post's "expedited" option, and less than one week via Canada Post's "express" option. Orders will be shipped via the method you select during checkout. Please contact us if you require special shipping assistance.
We will replace any product that is damaged or defective. Please contact us to report any problems you have with your order. Your satisfaction is important to us. If you decide that you simply do not want a product you have received please contact us and we will discuss options for returning the product and getting a refund.
Very rarely Canada Post manages to lose an item. In all such cases you will be entitled to either a full refund, or a replacement at no additional cost. In such cases you may be required to provide information about your purchase, as well as additional contact information, to Canada Post.